Mai Faffy’s Terms and Conditions

1.   Booking with Mai Faffy’s Kitchen.

1.   All bookings must be confirmed in
writing by the Client.

2.   A non-refundable deposit is required
to secure Mai Faffy’s Kitchen for the date of your event.

3.   All bookings are subject to confirmed
number of crew, these will be confirmed in writing by Mai Faffy’s Kitchen to
the Client.

2.   Booking Deposit

1.   A booking deposit of 50% total agreed cost (subject to
the inclusion of VAT) will be provided to the Client in writing by Mai Faffy’s
Kitchen once your booking confirmation is received. This deposit will be
deducted from the total costs (please see our Payment terms below).

2.   Payment methods available include
bank transfer, debit card, credit card, and cheque.

3.   Booking Confirmation

1.   Once the Clients deposit/s have been
received a receipt will be issued by Mai Faffy’s Kitchen together with a formal
confirmation letter which will include your draft menu, event summary and
estimated costs based on the number of guests and locations made by the Client.

4.   Payment of Total Event Costs

1.   Payment in full is required for all
catering services to be provided by Mai Faffy’s Kitchen. Final guest numbers
must be confirmed to Mai Faffy’s Kitchen no later than 48 hours prior to the
event.

2.   The information provided at this
point will be used to produce your event cost invoice, arrange staff and
co-ordinate with yourselves. Once our invoice is received by the Client payment
must be received no later than 2 weeks from the date of the invoice. After
final numbers have been provided to Mai Faffy’s Kitchen we are happy to accept
any increases in requirements however no reduction will be possible.

5.   Cancellation Charge

1.   In the unfortunate event of a booking
having to be cancelled, confirmation in writing will be needed by the Mai Faffy’s
Kitchen 14 days prior to the date of the event.

6.   Dietary Requirements and Allergies

1.   Mai Faffy’s Kitchen will endeavour to
provide suitable adaptions to the Clients menu for any guests with special
dietary requirements or allergies. We cannot however take responsibility for
any guests unless advised in advance (no less than 48 hours prior to the
event).

7.   Clients Food and Drinks

1.   We accept no liability for any food
supplied to the Client by another caterer (or food products suppliers by the
Client themselves) in additional to those arranged by Mai Faffy’s Kitchen.

8.   Client’s use of Mai Faffy’s Kitchen’s Property and Clients Personal Property

1.   The Client agrees to pay for any loss
or damage to any equipment, crockery, cutlery or glassware supplied by Mai
Faffy’s Kitchen for the event, including any issues caused by the Clients crew.

2.   Mai Faffy’s Kitchen will not be held
responsible for the theft, lost or damage to any personal effects of the Client
or Clients crew.

9.   Liability of MaiFaffy’s Kitchen

1.   Mai Faffy’s Kitchen accept no
liability under any claim whatsoever arising (be it by negligence or otherwise)
for any loss over the figure of the existing Mai Faffy’s Kitchen Public
Liability Limit of Indemnity. Note that this figure which may change from time
to time, and is available upon request together with a copy of our Certificate.

10. Force Majeure

1.   Mai Faffy’s Kitchen shall incur no
liability to the Client if performance of the contract is prevented or hindered
by any case whatsoever beyond Mai Faffy’s Kitchen’s control and in particular
but without prejudice to the generality of the foregoing, by act of fire,
flood, subsidence, sabotage, accident, strike, or lock out and shall not be
liable for any loss or damage resulting there from suffered by the Client.